While we try and process rebates as soon as possible, it may take up to 8 weeks to receive a check. Making sure all information is legible and correct could speed up the process.   

We do not recommend mixing a non-clumping litter with the clumping clay and it could inhibit the scoopable litter’s ability to clump. 

That is highly unlikely. It’s best to first contact your vet for a medical review or exam. These symptoms are usually due to some previous condition or illness. If you are not already using an unscented litter we recommend using one while you are trying to figure out other possible causes.

We recommend purchasing Cat Attract and making sure you start with a fresh clean litter box.

Some other things to consider:

· The litter box may have a urine/waste odor. We recommend that you completely empty the litter box, clean it with soap and water, and fill it with fresh litter.  If the litter box is full of scratches we recommend purchasing a new box and disposing of the old one. 

· Have there been any major disruptions in the cat household? This can cause stress and rejection. We recommend trying pheromone plug-ins or sprays (like those from Comfort Zone) that release a cat’s natural scent and can reduce stress in the household.    

· Your cat may not be feeling well.  We recommend contacting your vet to make sure there is nothing else going on.

We guarantee your total satisfaction with all of our products. If you are unsatisfied for any reason within the first 30 days of use, please return the sales receipt along with the label proof of purchase symbol and your name and address, for a full refund to: Precious Cat. Inc., 1600 W. Dartmouth Ave., Englewood, Colorado 80110

While we use the same source for all of our litter, it is taken from different locations of the mine and manufactured at different times.  Our clay is a natural mineral, and can therefore vary.  Though the color may be different, the product is tested to provide the performance our customers expect. 

Dr. Elsey’s clumping clay litter is not biodegradable and should not be disposed of in the yard or garden whether it has been used or not.  Bacteria in cat’s waste can be harmful to other humans and animals.  The bacteria in the used litter can cause an illness known as toxoplasmosis that can be particularly harmful to pregnant women or infants if touched or handled.

No our litter is not flushable.

Dr Elsey’s recommends completely changing the litter in your box every 4 weeks if you are using a clumping clay litter. Be sure to remove the clumps daily and top off with fresh litter to maintain a three-inch level.  

For non-clumping litter, we recommend changing the litter box every 7-10 days.

You can download it here!

Our silica litters are made from amorphous silica gel, it is safe if inhaled or ingested and does not cause silicosis because it has no crystalline silica. Newborn kittens can breathe or ingest the litter without harm.

Quartz is naturally mined and present in all of our clay litters. Some of the pieces are larger than others, but are not harmful.

Yes, our Longhaired litter contains hydrolyzed herbs and is a non-clumping silica gel litter.

All clumping litters are made from sodium bentonite, a form of clay. Premium scoopables, like ours use 100% sodium bentonite to maximize clumping ability. Some clumping litters blend cheaper clays with bentonite and will break apart in the litter box.

Concerns that bentonite clays will “set-up” in a cat’s stomach are un-founded. Over half of the litters sold today include bentonite clay and have proven safe for cats since their introduction over fifteen years ago. In fact, the convenience of clumping clays have contributed greatly to the growth of cats as pets. In Dr. Elsey’s 25 plus years as a feline only veterinarian, he has never had a case where clumping litters have caused a problem with a cat.

While other litters use bentonite clays, Dr Elsey’s particle size and texture make the difference. Fine grain litters form thin clumps which easily break down in the litter box, and very large particles are difficult for cats to dig in. Our scoopables have the right texture and particle size to create an ideal paw feel for your cat. We call it “dig-a-bility.”

Cat Attract™ is the answer for problem cats that will not use their litter boxes. It contains a proprietary blend of herbs mixed in with a premium scoopable litter to attract cats to the litter box. Once they are there, the litter’s ideal texture and particle size encourages digging and use. Every bag of Cat Attract™ contains a Dr. Elsey Litterbox Solutions booklet to help your cat come back to its litterbox.

No! DO NOT FLUSH our litters. These litters are designed to form hard clumps. A “flushable” clumping litter is a contradiction. If it dissolves or breaks apart in a toilet, it will break apart in a litter box. A true clumping litter is more convenient for you and better for your cat.

We guarantee your total satisfaction with all of our products. If you are unsatisfied for any reason within the first 30 days of use, please return the sales receipt along with the label proof of purchase symbol and your name and address, for a full refund to: Precious Cat. Inc., 1600 W. Dartmouth Ave., Englewood, Colorado 80110

Canned:

Turkey-0.30%

Whitefish-0%

Beef-3.77%

Chicken-0.50%

Salmon-1.23%

Duck-1.66%

Duck & Turkey-0.79%

Pork-3.97%

Rabbit & Turkey-0.73%

Note that some nutritional percentages reported are only estimated values, and are indicated as such as (est). Each cat food manufacturer is required by law to publish a Guaranteed Analysis, which defines each product’s maximum values of fiber, moisture and ash in addition to the minimum values of protein and fat contained within. Exact nutritional percentages are not available and hence all calculated values (including carbohydrate percentages and calorie amounts) are determined using these minimum and maximum published values and therefore may differ from actual values.

Dry kibble:

Chicken-4.69%

Salmon-9.06%

Canned:

Turkey-1.08%

Whitefish-1.50%

Beef-1.17%

Chicken-1.25%

Salmon-1.92%

Duck-1.61%

Duck & Turkey-1.42%

Pork-1.39%

Rabbit & Turkey-1.27%

Dry Matter Basis (Calculated) to adjust for the percent of moisture in the food. Note that some nutritional percentages reported are only estimated values, and are indicated as such as (est). Each cat food manufacturer is required by law to publish a Guaranteed Analysis, which defines each product’s maximum values of fiber, moisture and ash in addition to the minimum values of protein and fat contained within. Exact nutritional percentages are not available and hence all calculated values (including carbohydrate percentages and calorie amounts) are determined using these minimum and maximum published values and therefore may differ from actual values.

Dry kibble:

Chicken-1.08%

Salmon-1.20%

Antibiotic free is not guaranteed unless it is an Organic product or specifically stated antibiotic free on the label.

Yes.

Yes.  Low glycemic ingredients may reduce or eliminate the need for insulin in diabetic cats. Diabetic cats with the highest remission rates (greater than 80%) have been reported to have feeding diets with approximately 6% of energy from carbohydrates. Dr. Elsey’s cleanprotein™ delivers only 5% energy from carbohydrates as compared to leading Dietetic Management foods with levels as high as 13%.

An informative study: http://www.endocrinevet.info/2014/01/how-to-feed-cats-with-diabetes.html )

Fructooligosaccharides (FOS) are the prebiotics that feed the probiotics in your intestines, encouraging growth of good bacteria in gut, improving digestion.

Agar Agar is a plant-based alternative to gelatin. Agar has no calories, no carbs, no sugar, no fat and is loaded with fiber. It’s free from starch, soy, corn, gluten, yeast, wheat, milk, egg and preservatives.

cleanprotein™ kibbles and wet foods are manufactured in the USA.

Studies show that the risk of Chronic Kidney Disease, the leading cause of death in felines, could be shown by the increase of oxalate found in cat’s urine.  Oxalic acid is an organic acid produced in animals and plants when sugars, other carbohydrates, and carbon sources (protein) are metabolized.  This is important because plant material is high in oxalate, and it has been estimated that 10% to 50% of urinary oxalate is derived from dietary oxalate.  The Instinctual diet of a cat should be derived from animal based proteins – not plants and filler ingredients high in oxalate.  —

“Is there an etiologic link between kidney disease and calcium oxalate uroliths? Is kidney disease a cause or consequence of urolith formation? Hyperoxaluria may be the common link between these two processes. One group of investigators reported that excessive oxalic acid damages kidney tubules. It is also probable that high concentrations of urine oxalate would be a significant risk factor for the formation of calcium oxalate uroliths in cats. If these assumptions are correct, what is the source of oxalic acid? The answer to these questions likely can be found in the evaluations of various diets.” 

Osborne CA, Lulich JP, et al.  Analysis of 451, 891 Canine Uroliths, Feline Uroliths, and Feline Urethral Plugs from 1981 to 2007: Perspectives from the Minnesota Urolith Center 

cleanprotein™ would be a good diet for these cats as the high animal based protein helps balance a natural urine PH of between 6 and 6.4 in cats, which is the ideal PH range to prevent crystal formation. If a cat has Calcium Oxalate stones it is wise to increase water intake by feeding can food.

We suggest that you consult with your veterinarian before making any changes in your cat’s diet.

Our ingredients are carefully sourced and chosen based on quality. We try to source as many ingredients from the United States, but many vitamins and minerals included in pet food aren’t manufactured in the US. While nearly 90% of our ingredients are from the US, we source others from Switzerland, Germany, France, China, Scotland and Canada. We are extremely careful with our selection of each vendor to ensure they stick to equal or greater manufacturing standards that we have here in the US.

cleanprotein™ kibble .25 a quarter inch.

Chicken Recipe and With Salmon Kibble:

Please use the information below as an initial recommendation only and adjust as needed based on age, size, and activity level.

2-5 lbs.
¼ – ⅓ cup or 33-45 gm

6-11 lbs.
⅓ – ½ cup or 45-67 gm

12 lbs. & up
½ – ⅔ cup or 67-90 gm

Offer up to four times recommended daily feeding during gestation/lactation.
Offer up to two times recommended daily feeding for kittens.

Chicken, Turkey, Salmon, Rabbit & Turkey, Ocean Whitefish, Beef, Duck & Turkey, Single Source Animal Protein Pork, and Single Source Animal Protein Duck Recipe Paté:

Adjust the amount of food you serve based on the age, size and activity level of your cat. Food should be fed at room temperature. Promptly refrigerate the unused portion. Fresh water should be available at all times.

For adult cats, feed 1 can per 6-8 lbs. of body weight per day. Kittens require up to two and a half times this amount. For pregnant and lactating females, feed up to three times the normal adult amount per day.

Currently our cleanprotein™ products are only available at Walmart, Chewy.com, and Petco. You can use our store locator for in-store locations, but we recommend calling the store first to verify which cleanprotein™ products are currently in stock.

Chicken Recipe Kibble
Caloric Content (calculated) – Metabolizable Energy: 4,030 kcal/kg, 544 kcal/cup.

With Salmon Kibble
Caloric Content (calculated) – Metabolizable Energy: 4,030 kcal/kg, 544 kcal/cup.

Beef Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,156 kcal/kg, 180 kcal/5.5oz.

Chicken Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,265 kcal/kg, 197 kcal/5.5oz.

Ocean Whitefish Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,215 kcal/kg, 190 kcal/5.5oz.

Salmon Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,289 kcal/kg, 201 kcal/5.5oz.

Turkey Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,294 kcal/kg, 202 kcal/5.5oz.

Single Source Animal Protein Pork Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,030 kcal/kg, 161 kcal/5.5oz.

Single Source Animal Protein Duck Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,230 kcal/kg, 192 kcal/5.5oz.

Duck & Turkey Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,260 kcal/kg, 197 kcal/5.5oz.

Rabbit & Turkey Recipe Paté
Caloric Content (calculated) – Metabolizable Energy: 1,140 kcal/kg, 178 kcal/5.5oz.

Many competitive foods use plant-based proteins such as grains, vegetables, and fruits. Plant-based proteins are high in oxalate and lead to rapid metabolization, which actually increases your cat’s hunger. However, feeding them high quality protein can help to curb your cat’s appetite so that he or she maintains a healthy weight at every age.

The right diet can go a long way for your cat. Dr. Elsey’s cleanprotein™ is 100% grain-free and gluten-free, and over 90% of the protein is animal-based. With no fillers or preservatives added.

Yes, cleanprotein™ is good for cats of all life stages.

The additives we use are proprietary, but they are all-natural, non-toxic, and safe. However, if your cat has any allergies or you are concerned, we recommend using one of our other natural unscented products that doesn’t contain any additives.