refund policy

Money Back Guarantee/Refund Policy

(updated 7/22/21)

If you are unsatisfied for any reason within the first 30 days of purchase, please send an explanation of refund request, along with the full, readable sales receipt, package proof of purchase symbol and your name, address and phone number for a full refund to:

REFUNDS c/o Precious Cat. Inc., 6210 Clear Creek Parkway, Cheyenne WY 82007

Refunds are limited to the most recent purchase and a limit of 2 boxes/bags (purchased at the same time) per household.

Dr. Elsey’s reserves the right to limit refunds regardless of receipt.